Organization-wide Agenda overview for Microsoft Exchange and Outlook
Agenda/X for Microsoft Exchange saves time and improves efficiency by making Outlook calendar information easy to assimilate. There is no need to inspect individual's Outlook calendars, or check attendee availability to locate someone or to book a convenient meeting. The simple and elegant design of Agenda/X adds operational value to many parts of the organisation:
Improves Customer Service
At-a-glance you can see
who is where. This means customers and clients calling in can be given a quick and accurate response as to where the person they need to speak with is, and when they are next available.
Eases Management in Dynamic Environments
Agenda/X allows users to create and maintain their own views to reflect team members and co-workers on current projects - without the need for Exchange Administrator intervention.
Rationalises Multiple Site and Time-zone Views
Organisations operating across multiple locations can use Agenda/X to give global views of personnel and resources.
It can also help take account for changes in time-zone when scheduling tele-conferences or managing around the clock support resources.
Increases Visibility of Resource Bookings
As well as showing the availability of people, Agenda/X can be used to depict the availability of corporate resources such as conference rooms and presentation equipment.
Scope for Value-added Services
Agenda/X can be used to offer extranet services to clients via the web. For example course bookings and account manager availability can be published to selected clients.
Leverages Exchange/Outlook
The increased visibility that Agenda/X gives to the 'contents' of the Outlook Calendar has the effect of encouraging more active use of this facility. This helps organisations maximise the investment in both their Exchange environment and their human resources.
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