What the author, Rand Morimoto, set out to accomplish in this book was not only to explain what Microsoft Exchange is, but also to draw on over three years of experience he and his company, Inacom Oakland, had in designing, deploying, tuning, and supporting Microsoft Exchange environments in pre-beta, beta, and in-production environments. This book covers what are likely to be your thoughts and experiences in designing and planning a successful Exchange electronic message and groupware environment. For those who have already installed Exchange, there are a number of chapters on fine-tuning and optimizing an Exchange environment. And finally, to go beyond the basic capabilities of the product itself, the entire last section of the book covers third-party add-ins and solutions designed around Microsoft Exchange including using Exchange as a corporate Intranet, enterprise faxing and voicemail integration, SQL and file management within Exchange, and interconnectivity to the Internet.